F.A.Q.

Frequently Asked Questions.

Have additional questions? Drop us a line via form below.

General Inquiries

Celestial Gems & Metals (CGM) is a global trading platform specializing in the sale and auction of various gemstones, precious stones, and metals. Our platform enables buyers worldwide to bid on and purchase premium-quality products through our transparent online auction system.

Participants can register on our website, browse ongoing auctions, and place bids on their desired items. Once the auction ends, the highest bidder is notified and required to complete the payment to finalize the purchase.

We trade in a wide variety of gemstones and metals, including diamonds, emeralds, rubies, sapphires, semi-precious stones, and precious metals like gold and silver.

Yes, every gemstone or precious item we auction is accompanied by a certification of authenticity from reputable gemological institutions to ensure the quality and trustworthiness of our products.

Fundraising Inquiries

Yes, CGM provides a platform for sellers to list their items for auction. Sellers must meet our quality standards and undergo a verification process before their items can be listed.

We offer worldwide shipping with secure packaging to ensure safe delivery. Additionally, all items are insured during transit for added peace of mind.

You can easily create an account on our website by providing the required details. Once registered, you can browse the catalog, place bids, and track your activity on the platform.

We accept a range of secure payment methods, including credit/debit cards, wire transfers, and select digital payment platforms, to ensure convenience for our global customers.

Still have questions?

CONNECT WITH US

Reach out to Celestial Gems & Metals (CGM) for inquiries, support, or to explore our auctions. Contact us via email, phone, or our online form. Stay updated by following us on social media. Let’s connect today!

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