PRIVACY POLICY

Welcome to CGM-FZCO (Celestial Gems & Metals-FZCO). Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.cgmfzco.com] (the “Site”) or engage with our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information:
When you interact with our Site, we may collect personally identifiable information, such as your name, email address, phone number, billing address, shipping address, and payment details.

b. Non-Personal Information:
We may collect non-personal information such as your browser type, operating system, IP address, and browsing habits to improve our Site’s functionality and user experience.

c. Cookies and Tracking Technologies:
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. These technologies help us understand how you use our Site, personalize your experience, and provide targeted advertising.

2. How We Use Your Information

a. To Provide and Manage Our Services:
We use your information to process transactions, deliver orders, respond to inquiries, and provide customer support.

b. To Improve Our Site:
Your information helps us analyze trends, manage our Site, and enhance our services.

c. Marketing and Promotional Purposes:
With your consent, we may use your personal information to send you promotional materials, offers, and newsletters. You can opt out of receiving these communications at any time.

d. Legal Compliance:
We may disclose your information when required by law or to protect our rights, property, or safety.

3. How We Share Your Information

a. Third-Party Service Providers:
We may share your information with third-party service providers who assist us with payment processing, order fulfillment, marketing, and Site maintenance. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.

b. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

c. Legal Obligations:
We may disclose your information if required by law, court order, or governmental regulation.

4. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

a. Access and Correction:
You have the right to access, correct, or update your personal information at any time. Please contact us to make these changes.

b. Opt-Out:
You may opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.

c. Cookies:
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that some features of our Site may not function properly without cookies.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

CGM-FZCO (Celestial Gems & Metals-FZCO)
Email: admin@cgmfzco.com
Phone: +971588948900
Address: Celestial Gems and Metals DSO-IFZA IFZA Properties Silicon Oasis Dubai UAE